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Cisco Bug: CSCvt88782 - Rendering of custom html icons is poor compared to Windows implementation

Last Modified

May 06, 2020

Products (1)

  • Cisco Jabber for Mac

Known Affected Releases

12.8(1)

Description (partial)

Symptom:
Jabber custom html icon does not work on Mac or looks very different from how it looks like on Jabber for Windows as either a big grey square or very blurry.

Conditions:
Using a png which has transparency in it. The pixels are using alpha channel to define how transparant they are.
Using Jabber 12.7 or later. As of this version it applies a conversion of the icon to fit in with the rest of the icons in the interface.
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  • Full Description (including symptoms, conditions and workarounds)
  • Status
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