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Cisco Bug: CSCvt87594 - Reduced Performance Figures for Voicemail with Jabber Sent Retention feature from 12.8.0+onwards

Last Modified

Apr 21, 2020

Products (1)

  • Cisco Unity Connection

Known Affected Releases

10.5(2.1900) 11.5 12.5

Description (partial)

Symptom:
1- Customer has high API load and more 503 due to sent items load 
2- Customer can have cpu and memory issues and crash also due to sent item load

Conditions:
- Jabber configured with version 12.8.0 or higher with unity voicemail 
- Unity has sent item disabled or enabled both cases will have impact
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Bug Details Include

  • Full Description (including symptoms, conditions and workarounds)
  • Status
  • Severity
  • Known Fixed Releases
  • Related Community Discussions
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