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Cisco Bug: CSCvt87581 - CUNI : Documentation should include the CUMI reference links to avoid client having 500 error

Last Modified

May 06, 2020

Products (1)

  • Cisco Unity Connection

Known Affected Releases

10.5(2)ES146 11.5 12.5 14.0

Description (partial)

Customer client team gets 500 internal error when hitting below API with only message object id
/vmrest/messages/<msgobjectid> as it requires indexing to physical folde

- CUNI notification subscribed with unity
- User drops , modify or delete the new Voice Mail
- User gets notification on call back URL for CUNI 
- Call Back URL only has Messageobjectid not the indexing of the folder to which message belongs to to
- Client team sends the message object id to unity (CUMI API) to fetch the message for state, delete and new operations
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