Guest

Preview Tool

Cisco Bug: CSCvt87581 - CUNI : Documentation should include the CUMI reference links to avoid client having 500 error

Last Modified

May 06, 2020

Products (1)

  • Cisco Unity Connection

Known Affected Releases

10.5(2)ES146 11.5 12.5 14.0

Description (partial)

Symptom:
Customer client team gets 500 internal error when hitting below API with only message object id
/vmrest/messages/<msgobjectid> as it requires indexing to physical folde

Conditions:
- CUNI notification subscribed with unity
- User drops , modify or delete the new Voice Mail
- User gets notification on call back URL for CUNI 
- Call Back URL only has Messageobjectid not the indexing of the folder to which message belongs to to
- Client team sends the message object id to unity (CUMI API) to fetch the message for state, delete and new operations
Bug details contain sensitive information and therefore require a Cisco.com account to be viewed.

Bug Details Include

  • Full Description (including symptoms, conditions and workarounds)
  • Status
  • Severity
  • Known Fixed Releases
  • Related Community Discussions
  • Number of Related Support Cases
Bug information is viewable for customers and partners who have a service contract. Registered users can view up to 200 bugs per month without a service contract.