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Cisco Bug: CSCvt86138 - Extend and Connect configured RD is not listed under available devices

Last Modified

May 14, 2020

Products (1)

  • Cisco Jabber for Windows

Known Affected Releases

12.7(1) 12.8(1)

Description (partial)

Symptom:
The remote destination number configured on the CTIRD does not show on the list of available devices for calls. 
We can edit/add new number as a remote destination number and the feature will work just fine. The pre-configured RD number will not show up on the list.

Conditions:
Extend and Connect feature on jabber version 12.7 and 12.8
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