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Cisco Bug: CSCvt85963 - Call history for 3905 phones shows incorrect calling number in the case of consult transfer

Last Modified

May 15, 2020

Products (1)

  • Cisco IP Phone 8800 Series

Known Affected Releases


Description (partial)

Consult transfer for 3905 phones

Steps to recreate the issue: 

1. User A is talking to User B.
2. User B makes a consult transfer call to User C
3. User C picks up call then talks to User A.
4. User C and User A are in the call.
5. On User C received call history shown received number is from User B instead of User A.
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Bug Details Include

  • Full Description (including symptoms, conditions and workarounds)
  • Status
  • Severity
  • Known Fixed Releases
  • Related Community Discussions
  • Number of Related Support Cases
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