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Cisco Bug: CSCvt85926 - UCCX failover between finesse server takes a long time more than 5 minutes

Last Modified

Jun 18, 2020

Products (1)

  • Cisco Unified Contact Center Express

Known Affected Releases


Description (partial)

- Finesse agent will not be redirected automatically to the other ode for more than 5 minutes.

- Restart the Cisco Finesse or reboot of the Master node.
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