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Cisco Bug: CSCvt83665 - SRTP decode errors cause loss of audio on receive stream

Last Modified

Jun 22, 2020

Products (1)

  • Cisco Unified Mobile Communicator

Known Affected Releases

12.8(1)

Description (partial)

Symptom:
During a call the receive audio stream can be intermittently lost on UCM webex teams registered clients and Jabber clients. This causes the user using these clients to lose audio briefly even though the remote side can still hear them.

Conditions:
Issue is seen when using Secure RTP for media. Can be seen when doing a hold and resume from the client.
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