Preview Tool

Cisco Bug: CSCvt81607 - Restrict the number of external connections that can be made to the UCCX database

Last Modified

May 06, 2020

Products (1)

  • Cisco Finesse

Known Affected Releases


Description (partial)

The external connections to the UCCX database is causing out of memory event and backups to fail. 

When multiple external connections are made to the UCCX database tables and historical tables are being accessed.
Bug details contain sensitive information and therefore require a account to be viewed.

Bug Details Include

  • Full Description (including symptoms, conditions and workarounds)
  • Status
  • Severity
  • Known Fixed Releases
  • Related Community Discussions
  • Number of Related Support Cases
Bug information is viewable for customers and partners who have a service contract. Registered users can view up to 200 bugs per month without a service contract.