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Cisco Bug: CSCvt79915 - Jabber 12.8.1 can open multiple instances on same PC when switching UI mode

Last Modified

May 13, 2020

Products (1)

  • Cisco Jabber for Windows

Known Affected Releases

12.8(1)

Description (partial)

Symptom:
Jabber 12.8.1 is able to open multiple instances on the same PC.

Conditions:
Switch the jabber mode from classic to modern. you will see pop up for reset and now if you click to launch jabber you see two instance of jabber running.

This will cause phone service to fail
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Bug Details Include

  • Full Description (including symptoms, conditions and workarounds)
  • Status
  • Severity
  • Known Fixed Releases
  • Related Community Discussions
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