Guest

Preview Tool

Cisco Bug: CSCvt79391 - CloudConnect: Switch of CCX Data streamer publisher role every 15 min

Last Modified

May 27, 2020

Products (1)

  • Cisco Unified Contact Center Express

Known Affected Releases

12.5(1)

Description (partial)

Symptom:
The datapublisher role keeps on switching between the nodes in CCXDataStrreamer, this happens becuase of SocketTimeoutExeption for the DB Connection.

Conditions:
When one of the DB connection for data(voice. non-voice.config) doesn't receive any data for last 15 minutes
Bug details contain sensitive information and therefore require a Cisco.com account to be viewed.

Bug Details Include

  • Full Description (including symptoms, conditions and workarounds)
  • Status
  • Severity
  • Known Fixed Releases
  • Related Community Discussions
  • Number of Related Support Cases
Bug information is viewable for customers and partners who have a service contract. Registered users can view up to 200 bugs per month without a service contract.