Guest

Preview Tool

Cisco Bug: CSCvt79316 - Activation Code MRA Service Domain not getting listed post Phone Migration from 8811 to 8861

Last Modified

Jul 20, 2020

Products (1)

  • Cisco Unified Communications Manager (CallManager)

Known Affected Releases

14.0(0.98000.1016)

Description (partial)

Symptom:
Activation Code MRA Service Domain not getting listed post Phone Migration from 8811 to 8861

Conditions:
1)Login to CCMAdmin.
2)Access the path Device->Phone. In Find and List Phones page, select 8811 phone already present in the node with Current On-Premise Onboarding Method set to Activation Code,
Require Activation Code for Onboarding enabled ,Allow Activation Code via MRA enabled and
Activation Code MRA Service Domain element selected
3)From related drop down box, select Phone Migration.
4)In Phone Migration page, enable radio button against
Phone Type (and Protocol)Required, provide valid MAC Address and Description.

Post successful Migration,
Require Activation Code for Onboarding and Allow Activation Code via MRA checkboxes are unchecked and Activation Code MRA Service Domain element value is not selected
Bug details contain sensitive information and therefore require a Cisco.com account to be viewed.

Bug Details Include

  • Full Description (including symptoms, conditions and workarounds)
  • Status
  • Severity
  • Known Fixed Releases
  • Related Community Discussions
  • Number of Related Support Cases
Bug information is viewable for customers and partners who have a service contract. Registered users can view up to 200 bugs per month without a service contract.