Preview Tool

Cisco Bug: CSCvt79199 - Incorrect warning message for Self-Provisioning Application user

Last Modified

Jun 18, 2020

Products (1)

  • Cisco Unified Communications Manager (CallManager)

Known Affected Releases


Description (partial)

Issue Description:
1. Login Unified CM with right admin credentials
2. Navigate to User Management - Application User
3. Add the new application user providing them with the two roles: Standard CTI enabled and Standard CTI Allow Control of All Devices
4. Now navigate to User Management -> Self-Provisioning assign the created application user under IVR Settings and click save
5. During the save time (ie., the time taken to load the page) there comes a warning message stating that the Standard CTI Enabled role is not assigned for this application user though it has been enabled

Actual Behavior:
Incorrect warning message stating to assign the user role though it has been already assigned

Expected Behavior:
Expected not to display that incorrect warning message during the save time
Bug details contain sensitive information and therefore require a account to be viewed.

Bug Details Include

  • Full Description (including symptoms, conditions and workarounds)
  • Status
  • Severity
  • Known Fixed Releases
  • Related Community Discussions
  • Number of Related Support Cases
Bug information is viewable for customers and partners who have a service contract. Registered users can view up to 200 bugs per month without a service contract.