Guest

Preview Tool

Cisco Bug: CSCvt78404 - NPlockup issue is seen in THK MOD 400 due to memory collision

Last Modified

May 27, 2020

Products (1)

  • Cisco ASR 9000 Series Aggregation Services Routers

Known Affected Releases

7.1.2.BASE

Description (partial)

Symptom:
ISSUE SEEN : NPlockup issue is seen in THK MOD 400 due to memory collision 

Build : 7.1.2.15I

Logs :  /auto/tftp-viking-blr/balagven/712/Nplockup_April8th/Repro_April_10th

and 

Logs :  /auto/tftp-viking-blr/balagven/712/Nplockup_April8th

Don and Allan is looking on to the issue

STEPS:
******

1. This issue was seen when the RSP switchover was performed for the first time 
2. After this Don and Allan had asked to enable the debug image 
3. After enabling the debug image , NP lockup was seen in the for the second time due to SPIN Loop
4. Allan said he would look on this issue.

Please refer the Triage Mail for the same.

Conditions:
ISSUE SEEN : NPlockup issue is seen in THK MOD 400 due to memory collision 

Build : 7.1.2.15I

Logs :  /auto/tftp-viking-blr/balagven/712/Nplockup_April8th/Repro_April_10th

and 

Logs :  /auto/tftp-viking-blr/balagven/712/Nplockup_April8th

Don and Allan is looking on to the issue

STEPS:
******

1. This issue was seen when the RSP switchover was performed for the first time 
2. After this Don and Allan had asked to enable the debug image 
3. After enabling the debug image , NP lockup was seen in the for the second time due to SPIN Loop
4. Allan said he would look on this issue.

Please refer the Triage Mail for the same.
Bug details contain sensitive information and therefore require a Cisco.com account to be viewed.

Bug Details Include

  • Full Description (including symptoms, conditions and workarounds)
  • Status
  • Severity
  • Known Fixed Releases
  • Related Community Discussions
  • Number of Related Support Cases
Bug information is viewable for customers and partners who have a service contract. Registered users can view up to 200 bugs per month without a service contract.