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Cisco Bug: CSCvt77280 - CAUI - Business Metrics->Abandoned Contacts by Stage is not loading the data

Last Modified

Aug 08, 2020

Products (1)

  • Cisco Webex Contact Center

Known Affected Releases


Description (partial)

Abandoned Contacts by Stage in Business Metrics of visualization and Dashboard  is not loading the data in WxCC platform.

 # Login to Analyzer
 # Go to Visualization->Stock reports->Business metrics->*Abandoned Contacts by Stage* *&&* Dashboard->stock reports->Business metrics-> Abandoned Contacts->*Abandoned Contacts by Stage* **
# Report will just be loading with no data population.
# If you check the Console Logs you'll see this below error:

ERROR TypeError: "this.selectedPVObjs is undefined"
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