Cisco Bug: CSCvt77280 - CAUI - Business Metrics->Abandoned Contacts by Stage is not loading the data
Aug 08, 2020
- Cisco Webex Contact Center
Known Affected Releases
Symptom: Abandoned Contacts by Stage in Business Metrics of visualization and Dashboard is not loading the data in WxCC platform. Conditions: Steps:- # Login to Analyzer # Go to Visualization->Stock reports->Business metrics->*Abandoned Contacts by Stage* *&&* Dashboard->stock reports->Business metrics-> Abandoned Contacts->*Abandoned Contacts by Stage* ** # Report will just be loading with no data population. # If you check the Console Logs you'll see this below error: ERROR TypeError: "this.selectedPVObjs is undefined"
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