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Cisco Bug: CSCvt76008 - SocialMiner Bubble chat gets blocked in Chrome 80 since 'SameSite' cookie attribute is not set

Last Modified

Sep 02, 2020

Products (1)

  • Cisco SocialMiner

Known Affected Releases

11.6(2) 12.0(1) 12.5(1)

Description (partial)

SocialMiner bubble chat widget has SameSite cookies attribute missing and requests initiated by customers with the latest Chrome updates will be blocked.

Sample browser console log message:

A cookie associated with a cross-site resource at <SM FQDN> was set without the `SameSite` attribute. It has been blocked, as Chrome now only delivers cookies with cross-site requests if they are set with `SameSite=None` and `Secure`. You can review cookies in developer tools under Application>Storage>Cookies and see more details at and

In Chrome 80 Google started to implement SameSite-by-default flag changes for some users. Requests initiated with cookies not set to `SameSite=None` and `Secure` get blocked.

They temporarily rolled out SameSite cookie labeling enforcements, but these policy changes will be fully implemented in future Chrome releases.
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