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Cisco Bug: CSCvt75830 - Webex Room devices miss "Auto" Multipoint mode config on 11.5 CUCM device pack COP file

Last Modified

Apr 21, 2020

Products (1)

  • Cisco Telepresence Integrator C Series

Known Affected Releases

unspecified

Description (partial)

Symptom:
the "Auto" option is missing for Multipoint mode config of Webex Room devices on the CUCM with 11.5 version. There are only two options for Multipoint Mode: "Use Media Resource Group List" and "Use Endpoint".

This issue happens on the following models: 
-Webex Room Kit
-Webex Room Kit Mini
-Webex Room 55/ 70Dual
-SX20

Conditions:
having CUCM 11.5 or lower versions with latest cop file installed do not have the "Auto" option in Multipoint mode configuration.
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