Preview Tool

Cisco Bug: CSCvt75830 - Webex Room devices miss "Auto" Multipoint mode config on 11.5 CUCM device pack COP file

Last Modified

Apr 21, 2020

Products (1)

  • Cisco Telepresence Integrator C Series

Known Affected Releases


Description (partial)

the "Auto" option is missing for Multipoint mode config of Webex Room devices on the CUCM with 11.5 version. There are only two options for Multipoint Mode: "Use Media Resource Group List" and "Use Endpoint".

This issue happens on the following models: 
-Webex Room Kit
-Webex Room Kit Mini
-Webex Room 55/ 70Dual

having CUCM 11.5 or lower versions with latest cop file installed do not have the "Auto" option in Multipoint mode configuration.
Bug details contain sensitive information and therefore require a account to be viewed.

Bug Details Include

  • Full Description (including symptoms, conditions and workarounds)
  • Status
  • Severity
  • Known Fixed Releases
  • Related Community Discussions
  • Number of Related Support Cases
Bug information is viewable for customers and partners who have a service contract. Registered users can view up to 200 bugs per month without a service contract.