Preview Tool

Cisco Bug: CSCvt75438 - Prime Infrastructure 3.7 not able to install Update 03 automatically

Last Modified

Apr 24, 2020

Products (1)

  • Cisco Prime Infrastructure

Known Affected Releases


Description (partial)

In Prime Infrastructure GUI, it will not be possible to install Update 03 automatically, since PI will only find Maintenance Release 01 and not possible to download and install Update 03 from Web GUI.

PI 3.7 Update 03 is a mandatory patch, to install PI 3.7 Maintenance Release 01, it will need to manually install this before install the MR01.

Install a new Prime Infrastructure 3.7 server.
Login in Web GUI and search for Updates in Administration / Licenses and Software Updates / Software Update, by entering your CCO credentials
Prime Infrastructure will not pop up Update 03, even if not installed, will only show Maintenance Release 01 and this is a mandatory patch for install MR01.
Bug details contain sensitive information and therefore require a account to be viewed.

Bug Details Include

  • Full Description (including symptoms, conditions and workarounds)
  • Status
  • Severity
  • Known Fixed Releases
  • Related Community Discussions
  • Number of Related Support Cases
Bug information is viewable for customers and partners who have a service contract. Registered users can view up to 200 bugs per month without a service contract.