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Cisco Bug: CSCvt73896 - Overview page is blank in non PCCE deployment (like UCCE and HCS) in 12.0 ES37

Last Modified

Jun 15, 2020

Products (1)

  • Cisco Packaged Contact Center Enterprise

Known Affected Releases

12.0(1)ES

Description (partial)

Symptom:
Overview page is blank in UCCE and HCS deployment in 12.0 ES37

Conditions:
Pre-Condition:
Install 12.0 ES37 on top of 12.0 FCS
Steps:
1)Login to CCEADMIN
2)Switch Deployment to any UCCE and HCS type
3)Check the Overview page, Overview page is blank. No Gadgets are visible
Gadgets are opened through left side navigation
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Bug Details Include

  • Full Description (including symptoms, conditions and workarounds)
  • Status
  • Severity
  • Known Fixed Releases
  • Related Community Discussions
  • Number of Related Support Cases
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