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Cisco Bug: CSCvt73760 - Need to find a way to auto clear failed HX connect login attempts after some numbers.

Last Modified

Aug 28, 2020

Products (1)

  • Cisco HyperFlex HX-Series

Known Affected Releases

3.5(2b)

Description (partial)

Symptom:
A cluster with 3 HX220C-M5SX nodes, HXDP version: 3.5(2b).

Customer failed to access HX Connect and displayed the error message: HTTP Status 500 Internal server error,
with the error ' com.springpath.hx.aaa.gateway.zooKeeper.AAAStoreZKPersistAgent.loadFailedLoginTable' .

From Hxmanger.log, show below 'Could not initialize class com.springpath.hx.aaa.gateway.zooKeeper.AAAStoreZKPersistAgent' errors.
2020-03-30-08:04:04.971 [opID=22848e61c3e2baaf] Request Header map[Suppress-Rmmlinks:[TRUE] Agent:[HXConnect] Accept-Language:[undefined] Authorization:[undefined undefined] X-Operationid:[2487269444764744367] Content-Type:[application/json]]
2020-03-30-08:04:04.983 [opID=22848e61c3e2baaf] Error code 500 | <nil>
2020-03-30-08:04:04.983 [error] 500|<!doctype html><html lang="en"><head><title>HTTP Status 500 <E2><80><93> Internal Server Error</title><style type="text/css">h1 {font-family:Tahoma,Arial,sans-serif;color:white;background-color:#525D76;font-size:22px;} h2 {font-family:Tahoma,Arial,sans-serif;color:white;background-color:#525D76;font-size:16px;} h3 {font-family:Tahoma,Arial,sans-serif;color:white;background-color:#525D76;font-size:14px;} body {font-family:Tahoma,Arial,sans-serif;color:black;background-color:white;} b {font-family:Tahoma,Arial,sans-serif;color:white;background-color:#525D76;} p {font-family:Tahoma,Arial,sans-serif;background:white;color:black;font-size:12px;} a {color:black;} a.name {color:black;} .line {height:1px;background-color:#525D76;border:none;}</style></head><body><h1>HTTP Status 500 <E2><80><93> Internal Server Error</h1><hr /><p>Type Exception Report</p><p>Message org.glassfish.jersey.server.ContainerException: java.lang.NoClassDefFoundError: Could not initialize class com.springpath.hx.aaa.gateway.zooKeeper.AAAStoreZKPersistAgent</p><p>Description The server encountered an unexpected condition that prevented it from fulfilling the request.</p><p>Exception</p><pre>javax.servlet.ServletException: org.glassfish.jersey.server.ContainerException: java.lang.NoClassDefFoundError: Could not initialize class com.springpath.hx.aaa.gateway.zooKeeper.AAAStoreZKPersistAgent
org.glassfish.jersey.servlet.WebComponent.serviceImpl(WebComponent.java:489)
org.glassfish.jersey.servlet.WebComponent.service(WebComponent.java:427)

Conditions:
It is behaviour caused due to multiple unsuccessful HX connect login attempts .
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Bug Details Include

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