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Cisco Bug: CSCvt72331 - CSM 4.20 NB API getting error 1006 when retreiving hitcount from inherit policy

Last Modified

Sep 03, 2020

Products (1)

  • Cisco Security Manager

Known Affected Releases

4.20(0.120)

Description (partial)

Symptom:
The customer is using a third party application to monitor the hitcount of the policies and get the error:

[MainThread] ERROR    devretrieval: Unable to retrieve hit count information for policy on device: 00000000-0000-0000-0018-605798328943
[MainThread] INFO     devretrieval: HttpCode: 404, Error Message: <?xml version="1.0" encoding="UTF-8"?><ns1:hitCountResponse xmlns:ns1="csm"><protVersion>1.0</protVersion><reqId>6</reqId><error><code>1006</code><description>Invalid input policy GID specified. Check logs for details.</description></error><statusCode>FAILED</statusCode></ns1:hitCountResponse>
[MainThread] DEBUG    devretrieval: Attempting to logout...

Conditions:
CSM 4.20 with NB API
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