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Cisco Bug: CSCvt70516 - Policy deployment fails when RMA device is registered with same IP address as it was previous on FMC

Last Modified

Oct 19, 2020

Products (35)

  • Cisco Firepower Management Center Virtual Appliance
  • Cisco Firepower Management Center 4600
  • Cisco FirePOWER Appliance 8360
  • Cisco FirePOWER Appliance 7050
  • Cisco Firepower Management Center 2500
  • Cisco FirePOWER Appliance 8120
  • Cisco FirePOWER Appliance 8260
  • Cisco AMP 8150
  • Cisco FirePOWER Appliance 8130
  • Cisco FirePOWER Appliance 8140
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Known Affected Releases

6.2.2 6.4.0 6.5.0

Description (partial)

Symptom:
Initial policy deployment fails after registering a hardware replacement device with the same IP address as the older one.

This occurs only with the IP address is identical to the previous one.

Device:
FTD 2130 HA
Version 6.2.2.

This issue has been seen in the standalone device as well.


FMC- 6.4.0 version

Conditions:
The following errors are seen in the command line:

VMSS: 02-10 07:44:14
VMSS: 02-10 07:44:14 [ERROR],(DeploymentServiceImpl.java:5294),Snapshot generation failed:
VMSS: 02-10 07:44:14 Status: FAILED
VMSS: 02-10 07:44:14 Failed Step: UNKNOWN
VMSS: 02-10 07:44:14 Messages: Failed to create snapshot: Unable to find valid devices
VMSS: 02-10 07:44:14
VMSS: 02-10 07:44:14 Properties: {},com.cisco.nm.vms.deployment.DeploymentServiceImpl, ajp-nio-127.0.0.1-9009-exec-1
VMSS: 02-10 07:44:14
VMSS: 02-10 07:44:14 [ERROR],(DeploymentServiceImpl.java:2441),Exception thrown!,com.cisco.nm.vms.deployment.DeploymentServiceImpl, ajp-nio-127.0.0.1-9009-exec-1
VMSS: 02-10 07:44:14 com.cisco.nm.vms.deployment.exception.VmsDeploymentException$DEPLOYMENT_UNKNOWN_MSG: Unknown Error.
VMSS: 02-10 07:44:14 at com.c
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Bug Details Include

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  • Status
  • Severity
  • Known Fixed Releases
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