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Cisco Bug: CSCvt70516 - Policy deployment fails when RMA device is registered with same IP address as it was previous on FMC

Last Modified

Oct 19, 2020

Products (35)

  • Cisco Firepower Management Center Virtual Appliance
  • Cisco Firepower Management Center 4600
  • Cisco FirePOWER Appliance 8360
  • Cisco FirePOWER Appliance 7050
  • Cisco Firepower Management Center 2500
  • Cisco FirePOWER Appliance 8120
  • Cisco FirePOWER Appliance 8260
  • Cisco AMP 8150
  • Cisco FirePOWER Appliance 8130
  • Cisco FirePOWER Appliance 8140
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Known Affected Releases

6.2.2 6.4.0 6.5.0

Description (partial)

Initial policy deployment fails after registering a hardware replacement device with the same IP address as the older one.

This occurs only with the IP address is identical to the previous one.

FTD 2130 HA
Version 6.2.2.

This issue has been seen in the standalone device as well.

FMC- 6.4.0 version

The following errors are seen in the command line:

VMSS: 02-10 07:44:14
VMSS: 02-10 07:44:14 [ERROR],(,Snapshot generation failed:
VMSS: 02-10 07:44:14 Status: FAILED
VMSS: 02-10 07:44:14 Failed Step: UNKNOWN
VMSS: 02-10 07:44:14 Messages: Failed to create snapshot: Unable to find valid devices
VMSS: 02-10 07:44:14
VMSS: 02-10 07:44:14 Properties: {},, ajp-nio-
VMSS: 02-10 07:44:14
VMSS: 02-10 07:44:14 [ERROR],(,Exception thrown!,, ajp-nio-
VMSS: 02-10 07:44:14$DEPLOYMENT_UNKNOWN_MSG: Unknown Error.
VMSS: 02-10 07:44:14 at com.c
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