Cisco Bug: CSCvt70511 - Dedicated thread for placing outbound SIP calls hangs
May 25, 2020
- Cisco Unified Contact Center Express
Known Affected Releases
Symptom: When the tread hangs there be no outbound calls placed and all calls in the campaign will get put into a pending status. MIVR logs will show that the campaigns are processing new incoming contacts, but there will be no SIP Invite sent from UCCX to initiate the call. Conditions: This looks to happen with systems that have a high amount of outbound campaigns and a high volume of outbound calls.
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Bug Details Include
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