Preview Tool

Cisco Bug: CSCvt70416 - utils diagnose test yields corrupt tomcat keystore information

Last Modified

Sep 29, 2020

Products (1)

  • Cisco Unified Communications Manager (CallManager)

Known Affected Releases


Description (partial)

utils diagnose test yields corrupt tomcat keystore information

1)Login to OS Platform via CLI.
2)Use the command utils diagnose test.
This operation results in

03-20-2020 09:25:47 tomcat_keystore:      ------------------
03-20-2020 09:25:47 tomcat_keystore:      Determining Tomcat PID...
03-20-2020 09:25:47 tomcat_keystore:      Tomcat PID: [22665]
03-20-2020 09:25:47 tomcat_keystore:      Checking for keys within the Tomcat keystore...
03-20-2020 09:25:48 tomcat_keystore:      Keys: [1]
03-20-2020 09:25:48 tomcat_keystore:      result: 1, message: Failed - The Tomcat keystore has been corrupted.

Further, tomcat connectors are failing with message--
test - tomcat_connectors : Failed - The HTTP port is not responding to local requests.
Bug details contain sensitive information and therefore require a account to be viewed.

Bug Details Include

  • Full Description (including symptoms, conditions and workarounds)
  • Status
  • Severity
  • Known Fixed Releases
  • Related Community Discussions
  • Number of Related Support Cases
Bug information is viewable for customers and partners who have a service contract. Registered users can view up to 200 bugs per month without a service contract.