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Cisco Bug: CSCvt70416 - utils diagnose test yields corrupt tomcat keystore information

Last Modified

Sep 29, 2020

Products (1)

  • Cisco Unified Communications Manager (CallManager)

Known Affected Releases

12.5(1.13900.74)

Description (partial)

Symptom:
utils diagnose test yields corrupt tomcat keystore information

Conditions:
1)Login to OS Platform via CLI.
2)Use the command utils diagnose test.
This operation results in

03-20-2020 09:25:47 tomcat_keystore:      ------------------
03-20-2020 09:25:47 tomcat_keystore:      Determining Tomcat PID...
03-20-2020 09:25:47 tomcat_keystore:      Tomcat PID: [22665]
03-20-2020 09:25:47 tomcat_keystore:      Checking for keys within the Tomcat keystore...
03-20-2020 09:25:48 tomcat_keystore:      Keys: [1]
03-20-2020 09:25:48 tomcat_keystore:      result: 1, message: Failed - The Tomcat keystore has been corrupted.

Further, tomcat connectors are failing with message--
test - tomcat_connectors : Failed - The HTTP port is not responding to local requests.
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