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Cisco Bug: CSCvt69912 - ISE still generates false positive alarm "Alarms: Patch Failure"

Last Modified

Jul 06, 2020

Products (1)

  • Cisco Identity Services Engine

Known Affected Releases

2.4(0.912) 2.6(0.156) 2.7(0.356)

Description (partial)

Symptom:
Patch installation ends up taking more time that expected in patch verification API and raises a false positive patch failure since the patch ends up installing successfully.

Alarms: Patch Failure
Application patch installation failed; Server=ISE; Message=Patch 6 install timed out on node: ise.example.net

Additionally within patch.log there is an error reporting the timeout

ise/admin# show logging application patch.log
...
[main] Fri Apr 24 12:33:35 EDT 2020:CPMPatchUtil: ERROR:Patch install timed out on node: ise.example.net

Conditions:
Patch installation on ISE deployment
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Bug Details Include

  • Full Description (including symptoms, conditions and workarounds)
  • Status
  • Severity
  • Known Fixed Releases
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