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Cisco Bug: CSCvt68716 - VVB taking # as CED though configured as termination key when caller inputs only #.

Last Modified

Apr 18, 2020

Products (1)

  • Cisco Unified Contact Center Enterprise

Known Affected Releases

11.0(1) 11.5(1) 11.6(1) 12.0(1) 12.5(1)

Description (partial)

Symptom:
Run extenal script result comes out as success and call flow takes different path than expected

Conditions:
Call flow with VVB and micro application/vxml app to collect digits and caller enter no digits followed by #.
Termination key defined as #
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