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Cisco Bug: CSCvt68268 - Control Packet Processor crashes due to stuck thread(s) detected

Last Modified

Jun 22, 2020

Products (1)

  • Cisco ASR 1000 Series Aggregation Services Routers

Known Affected Releases

Gibraltar-16.12.1a

Description (partial)

Symptom:
ESP crash in 16.12.1 , with reload reason: CPU Usage due to Memory Pressure exceeds threshold

ASR1k  might experience a QFP microcode crash :
%CPPDRV-3-LOCKDOWN_INITIATED: QFP0.0 CPP Driver LOCKDOWN being triggered due to fatal error.
%CPPHA-3-FAILURE: CPP 0 failure Stuck Thread(s) detected
%CPPHA-3-FAULT: CPP:0.0 desc:Stuck  CPP Thread det:HA class:OTHER sev:FATAL id:0 cppstate:STOPPED res:UNKNOWN flags:0x2 cdmflags:0x0
%CPPHA-3-FAULTCRASH: CPP 0.0 unresolved fault detected, initiating crash dump.
RP_0 kernel: QFP0.0: Fatal Fault: SW reported: Userspace fault
RP_0 kernel: QFP0.1: Fatal Fault: SW reported: Userspace fault
%CPPDRV-3-LOCKDOWN: QFP0.0 CPP Driver LOCKDOWN encountered due to previous fatal error (SW: Userspace fault).
RP_0 cpp_cdm[25828]: CPP crashed, collecting state.
%CPPDRV-3-LOCKDOWN: QFP0.0 CPP Driver LOCKDOWN encountered due to previous fatal error (SW: Userspace fault).

Conditions:
ASR running NAT
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