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Cisco Bug: CSCvt66904 - WSA - Unnamed/Unknown Malware category results in app fault page when trying to run web tracking

Last Modified

Sep 07, 2020

Products (1)

  • Cisco Web Security Appliance

Known Affected Releases

10.1.4-017 10.1.5-004

Description (partial)

In the Reporting->Anti-Malware section of the WSA's reporting, there are tables showing the number of block/monitored transactions.  These are links that will take you to Web Tracking.  These links don't work in 10.5.2-042 specifically for Unnamed/Unknown malware types.  Clicking these links will result in the following error on the GUI:

Not Found
Error 	— 	Errors have occurred. Please see below for details.
The requested page was not found.
If you typed the URL directly, make sure that it is spelled correctly.
Click here to return to the default screen.

WSA running 10.1.4-017 
WSA running 10.1.5-004
Anti-malware engines are in used (sophos/webroot/mcafee)
Bug details contain sensitive information and therefore require a account to be viewed.

Bug Details Include

  • Full Description (including symptoms, conditions and workarounds)
  • Status
  • Severity
  • Known Fixed Releases
  • Related Community Discussions
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