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Cisco Bug: CSCvt65315 - CVP OAMP VXML Application Transfer Fails

Last Modified

Jun 29, 2020

Products (1)

  • Cisco Unified Customer Voice Portal

Known Affected Releases

12.5(1)

Description (partial)

Symptom:
Unable to transfer VXML Application from OAMP page (server) to VXML servers. The status will show "Failed - Device could not be reached"

WSM logs will show following error:

40946: 10.64.82.200: Mar 30 2020 23:45:41.175 +0530: %CVP_12_5_ORM-3-ORM_FILE_TRANSFER_DOWNLOAD_ERROR:  An error occurred while managing the file transfer client download operation (Reason: I/O error.): org.apache.http.conn.ConnectionPoolTimeoutException: Timeout waiting for connection from pool

40947: 10.64.82.200: Mar 30 2020 23:45:41.175 +0530: %CVP_12_5_ORM-7-ORM:  {Thrd=RMI TCP Connection(1551)-10.64.82.199} Releasing download file connection.
40947: 10.64.82.200: Mar 30 2020 23:45:41.175 +0530: %CVP_12_5_ORM-7-ORM:  {Thrd=RMI TCP Connection(1551)-10.64.82.199} Releasing download file connection.
40948: 10.64.82.200: Mar 30 2020 23:45:41.175 +0530: %CVP_12_5_ORM-3-ORM_MBEAN_IMPLEMENTATION_OPERATION_ERROR:  An operation error occurred for device Unified CVP VXML Server (Reason: File transfer exception.): com.cisco.cvp.oamp.ocom.mbean.FileTransferException: Get failed, I/O error:

Conditions:
While transferring VXML Application from OAMP page (server) to VXML servers
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