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Cisco Bug: CSCvt65270 - CVP || Metasynch.cmd does not work

Last Modified

May 06, 2020

Products (1)

  • Cisco Unified Customer Voice Portal

Known Affected Releases

12.5(1)

Description (partial)

Symptom:
Metasynch.cmd does not work - throws an error; eg:

C:\Cisco\CVP\wsm\CLI>metasynch.cmd wsmadmin +++++++++ +++++
Exception in thread "main" java.lang.NoClassDefFoundError: com/cisco/cvp/security/CommonTrustInterface
        at com.cisco.cvp.rest.sync.base.CVPRestWebResource.getClient(CVPRestWebResource.java:362)
        at com.cisco.cvp.rest.sync.base.CVPRestWebResource.initResource(CVPRestWebResource.java:171)
        at com.cisco.cvp.rest.sync.base.CVPRestWebResource.executeGetRequest(CVPRestWebResource.java:280)
        at com.cisco.cvp.rest.sync.utils.MediaFileUtils.getCvpServers(MediaFileUtils.java:22)
        at com.cisco.cvp.rest.sync.base.Sync.syncServers(Sync.java:99)
        at com.cisco.cvp.rest.sync.base.Sync.syncMediaServers(Sync.java:76)
        at com.cisco.cvp.rest.sync.base.Sync.syncAllTypeServers(Sync.java:122)
        at com.cisco.cvp.rest.sync.base.Sync.main(Sync.java:45)
Caused by: java.lang.ClassNotFoundException: com.cisco.cvp.security.CommonTrustInterface
        at java.net.URLClassLoader.findClass(URLClassLoader.java:382)

Conditions:
CVP 12.5
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