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Cisco Bug: CSCvt65104 - Update design guide to fix MRA Jabber documentation

Last Modified

May 26, 2020

Products (1)

  • Cisco Unified Contact Center Enterprise

Known Affected Releases

11.6(1) 12.0(1) 12.5(1)

Description (partial)

Symptom:
Documentation is incorrect.
Incorrectly states Jabber for Mobile (android and IOS) supported for contact center agents. 
Incorrectly omits fact that Jabber for Windows can share same laptop as Finesse desktop when using MRA if VPN split tunneling is enabled.

Conditions:
UCCE Jabber with MRA
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