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Cisco Bug: CSCvt64783 - CMA WebRTC client displays a blank page if the browser cookie is not parsable

Last Modified

May 06, 2020

Products (1)

  • Cisco Meeting Server

Known Affected Releases

2.7 2.8 2.8.1 2.8.2

Description (partial)

Symptom:
The Cisco Meeting App WebRTC client may display a blank page if the cookie from the user's web browser contains unparsable strings.

Conditions:
This is normally due to the Cisco Meeting Server's Webbridge component using a subdomain e.g. join.example.com of which it receives all the cookies of *.example.com. 

If a user visited www.example.com first and they got a domain cookie that applies to all the subdomains, and this 'domain cookie' isn't parsable by the Cisco Meeting App WebRTC client, they will be presented with a blank page.
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Bug Details Include

  • Full Description (including symptoms, conditions and workarounds)
  • Status
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  • Known Fixed Releases
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