Guest

Preview Tool

Cisco Bug: CSCvt64650 - Incorrect documentation on Finesse Team Performance Gadget MaxRows attribute.

Last Modified

Apr 09, 2020

Products (1)

  • Cisco Finesse

Known Affected Releases

12.0(1)

Description (partial)

Symptom:
Finesse Documentation incorrectly refers to "maxRows" attribute as "maxRow" in the Team Performance Gadget.

https://www.cisco.com/c/en/us/td/docs/voice_ip_comm/cust_contact/contact_center/finesse/finesse_1201/Admin/guide/cfin_b_1201-administration-guide-release-1201/cfin_b_1201-administration-guide-release-1201_chapter_0100.html

"
maxRow is changed from being a query parameter to an attribute. During an upgrade it will be removed from the URL of the team performance gadget and added as an attribute.

The maxRow attribute (optional) is used to adjust the height of the Team Performance gadget. If there are multiple instances of the Team Performance gadget, each instance height can be set by using this attribute. During an upgrade the height of the team performance gadget will be retained. By default the maxRow attribute value is set to 10 rows.
"

2. Current desktop layout has the maxRows as query parameter instead of attribute. Although documentation does state that maxRows is changed from query parameter to attribute however it would be nice to include an example for the same for clarity to the customers.

<gadget id="team-performance">/desktop/scripts/js/teamPerformance.js?maxRows=5</gadget>

Vs

<gadget id="team-performance" maxRows="5">/desktop/scripts/js/teamPerformance.js</gadget>

Conditions:
NA
Bug details contain sensitive information and therefore require a Cisco.com account to be viewed.

Bug Details Include

  • Full Description (including symptoms, conditions and workarounds)
  • Status
  • Severity
  • Known Fixed Releases
  • Related Community Discussions
  • Number of Related Support Cases
Bug information is viewable for customers and partners who have a service contract. Registered users can view up to 200 bugs per month without a service contract.