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Cisco Bug: CSCvt64548 - Both types of backup fail due to missing backup-metadata.json file

Last Modified

Jul 27, 2020

Products (1)

  • Cisco DNA Center

Known Affected Releases

DNAC1.3.1.4

Description (partial)

Symptom:
Cisco DNA Center backups may fail with the error, "missing backup-metadata.json file" from some of the backup folders.

BACKUP.PREPARE_BACKUPP
SUCCESS

BACKUP.fusion:postgres
SUCCESS

BACKUP.ndp:redis
SUCCESS

BACKUP.app-hosting:postgres
SUCCESS

BACKUP.ndp:elasticsearch
SUCCESS

BACKUP.maglev-system:glusterfs-server
SUCCESS

BACKUP.maglev-system:credentialmanager
SUCCESS

BACKUP.maglev-system:mongodb
SUCCESS

BACKUP.POST_BACKUP.ndp:pipelineadmin
SUCCESS

BACKUP.POST_BACKUP.fusion:maintenance-service
SUCCESS

BACKUP.FINALIZE_BACKUP
FAILURE
EndpointConnectionError

Task error description: Error while rsync \'/usr/bin/rsync -PrltDvR --stats x.x.x.x:/home/dnac//fusion.postgres/10c5be36-9c24-4cb5-8cb5-7f0e6ade646f/backup-metadata.json x.x.x.x:/home/dnac//ndp.redis/10c5be36-9c24-4cb5-8cb5-7f0e6ade646f/backup-metadata.json x.x.x.x:/home/dnac//app-hosting.postgres/10c5be36-9c24-4cb5-8cb5-7f0e6ade646f/backup-metadata.json x.x.x.x:/home/dnac//ndp.elasticsearch/10c5be36-9c24-4cb5-8cb5-7f0e6ade646f/backup-metadata.json x.x.x.x:/home/dnac//maglev-system.glusterfs/10c5be36-9c24-4cb5-8cb5-7f0e6ade646f/backup-metadata.json x.x.x.x:/home/dnac//maglev-system.credentialmanager/10c5be36-9c24-4cb5-8cb5-7f0e6ade646f/backup-metadata.json x.x.x.x:/home/dnac//maglev-system.mongodb/10c5be36-9c24-4cb5-8cb5-7f0e6ade646f/backup-metadata.json /backup-metadata-tmp\'. rsync: link_stat "/home/dnac/app-hosting.postgres/10c5be36-9c24-4cb5-8cb5-7f0e6ade646f/backup-metadata.json" failed: No such file or directory (2)\nrsync error: some files/attrs were not transferred (see previous errors) (code 23) at main.c(1655) [generator=3.1.1]\n

Conditions:
This was observed while taking a backup to an external CentOS server.
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Bug Details Include

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  • Status
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