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Cisco Bug: CSCvt64370 - Teams Application on MAC consuming high amounts of RAM

Last Modified

Jun 19, 2020

Products (1)

  • Cisco Webex Teams

Known Affected Releases


Description (partial)

Customer is having high RAM using with Teams Application on MAC. The consumption slowly increases in time and can go anywhere up to 10 GB.

Problem observed on Mojave 10.14.3 and Catalina 10.15.3
Teams app versions confirmed to be affected:

Related Community Discussions

Cisco Web Teams for OS X v3.0.15164.0 memory usage grows from 168 MB to 874 MB
I'm using Cisco Webex Teams version v3.0.15164.0 on Mac OS X Catalina 10.15.4.  When I first start the app, the mac activity monitor app's memory tab shows the Teams process has a size of 168 MB. At the end of my 8-hour work day, during which I received zero messages and sent 2 messages containing only a few words of text, the activity monitor shows the Teams app has a size of 874 MB.  After restart, the Teams app goes back to the original size. This smells like a massive memory leak to me!   Anyone ...
Latest activity: May 01, 2020
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