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Cisco Bug: CSCvt63406 - CP-68xx-3PCC phone web UI cannot be accessed via Chrome & Internet Explorer browsers

Last Modified

Apr 12, 2020

Products (1)

  • Cisco SIP IP Phone Software

Known Affected Releases

11.3(1)

Description (partial)

Symptom:
6800 and 7800 series phone’s web UI cannot be accessed via Chrome & Internet Explorer browsers when web mode is set to HTTPS, only Firefox browser works.

Conditions:
If the phone was manufactured in 2018 or earlier then it may show this issue. Check PID VID on back of the phone. Following versions of phones may show this problem.
6841 - V3 or earlier
6851 - V3 or earlier
7811 - V5 or earlier
7821 - V7 or earlier
7841 - V8 or earlier
7861 - V8 or earlier
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Bug Details Include

  • Full Description (including symptoms, conditions and workarounds)
  • Status
  • Severity
  • Known Fixed Releases
  • Related Community Discussions
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