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Cisco Bug: CSCvt63196 - Change in the displayed CLID behavior of 88xx series phones in Enhanced Line Mode

Last Modified

Apr 27, 2020

Products (1)

  • Cisco IP Phone 8800 Series

Known Affected Releases

12.6(1) 12.7(1)

Description (partial)

Symptom:
Due to change in behavior for Enhanced Line mode after firmware release 12.6.1 for 88xx phones, when the end user receives the call they see:

[CLID] for [Called party ID]

There's no option to have Enhanced Line mode enabled on the phone and have only the CLID to be present when there's a call to the 88xx phone.

Conditions:
Phone running firmware 12.6.1 and above with Enhanced Line mode enabled.
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