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Cisco Bug: CSCvt62549 - "informix.fk_h323device_fkdevice_gatekeeper" error at Trunk config page

Last Modified

Jul 20, 2020

Products (1)

  • Cisco Unified Communications Manager (CallManager)

Known Affected Releases

11.5(1.18900.80) 12.5(1.13900.38) 14.0(0.98000.989)

Description (partial)

Symptom:
"informix.fk_h323device_fkdevice_gatekeeper" error at Trunk config page

Conditions:
Go to ccmadmin - Device - Gatekeeper - create minimum 51 gatekeepers.

Set max list items - 50 at enterprise parameter page.

Go to ccmadmin - Device - Trunk - Add New - select any gatekeeper controlled trunk - fill necessary values - click find near gatekeeper - select any gatekeeper - click add selected - click save button in trunk configuration page.

Getting "Add failed. Missing key in referenced table for referential constraint (informix.fk_h323device_fkdevice_gatekeeper). " error.

It works fine if we select the gatekeeper from dropdown list

Have attached snapshot and tar file to create 51 gatekeepers.kindly look into it.

Issue is seen on 11.5Su8,12.5Su3 and 14
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