Guest

Preview Tool

Cisco Bug: CSCvt62228 - "Unmapped Exception String index out of range: -1" error at phone page

Last Modified

Sep 01, 2020

Products (1)

  • Cisco Unified Communications Manager (CallManager)

Known Affected Releases

10.5(2.10000.5) 11.5(1.10000.6) 11.5(1.18900.79) 12.0(1.10000.10)

Description (partial)

Symptom:
"Unmapped Exception String index out of range: -1" error at phone page

Conditions:
Go to ccmadmin - BAT - Phone - Phone template - Add new - Create a template with max 2 characters template name (eg: kk)

Go to Device - Phone - Add New - Select BAT Phone template - Select the created phone template - click next.

Hitting into Unmapped Exception String index out of range: -1 error.
Bug details contain sensitive information and therefore require a Cisco.com account to be viewed.

Bug Details Include

  • Full Description (including symptoms, conditions and workarounds)
  • Status
  • Severity
  • Known Fixed Releases
  • Related Community Discussions
  • Number of Related Support Cases
Bug information is viewable for customers and partners who have a service contract. Registered users can view up to 200 bugs per month without a service contract.