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Cisco Bug: CSCvt61899 - DOC: Call Control Considerations for Call-by-Call Is Misleading in Documentation

Last Modified

Apr 24, 2020

Products (1)

  • Cisco Unified Contact Center Enterprise

Known Affected Releases

11.6(1) 12.0(1) 12.5(1)

Description (partial)

Symptom:
The mobile agent design considerations and caveats may lead customers to expect a different behavior than is possible with mobile agent when using call-by-call.

Conditions:
UCCE Mobile Agent, call-by-call mode.
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