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Cisco Bug: CSCvt61618 - For barge functionality, agent/supervisor CSS should have access to others' partition in CUCM

Last Modified

Apr 03, 2020

Products (1)

  • Cisco Finesse

Known Affected Releases

10.0(1) 10.5(1) 11.0(1) 11.5(1) 11.6(1) 12.0(1) 12.5(1)

Description (partial)

Symptom:
Barge fails if supervisor/agent extensions cannot call each other directly without any translation

Conditions:
CSS/Partition blocks direct call between agent and supervisor and Finesse barge functionality is used
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