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Cisco Bug: CSCvt61337 - Cisco Unified Attendant Server Logging path changes to ARC connect

Last Modified

Apr 06, 2020

Products (1)

  • Cisco Unified Attendant Consoles

Known Affected Releases


Description (partial)

ICD or SVR logs are no longer writing to the default directory path.

Logs will appear to be missing or have stopped writing.

Logs will be written to the following paths instead
%ALLUSERSPROFILE%\Arc\Arc Connect\Server\Logging\SVR\ICD.log
%ALLUSERSPROFILE%\Arc\Arc Connect\Server\Logging\SVR\ICDService.log

Collecting SVR/ICD logs from the default directory path's and data is missing.
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Bug Details Include

  • Full Description (including symptoms, conditions and workarounds)
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