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Cisco Bug: CSCvt60591 - R10: BE not pulling recording

Last Modified

Jul 01, 2020

Products (1)

  • Cisco Webex Contact Center

Known Affected Releases

unspecified

Description (partial)

Symptom:
Version: R10

Isolated issue when trying to search for recordings in the Recording Management module, you will receive the following error:

"Error while searching call records !"

Conditions:
Version: R10
Access to Recording Management module, attempt to search recordings under any conditions and be met with the descried error message
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