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Cisco Bug: CSCvt59182 - CRS smu : API version mismatch error during CRS smu installation

Last Modified

Jun 19, 2020

Products (18)

  • Cisco ASR 9000 Series Aggregation Services Routers
  • Cisco CRS-X 8-Slot Single-Shelf System
  • Cisco CRS-1 Line Card Chassis (Dual)
  • Cisco CRS-1 16-Slot Line Card Chassis
  • Cisco CRS-3 Multishelf System
  • Cisco CRS-X Multishelf System
  • Cisco CRS-1 Line Card Chassis (Multi)
  • Cisco IOS XR Software
  • Cisco CRS-1 4-Slot Single-Shelf System
  • Cisco CRS-1 8-Slot Line Card Chassis
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Known Affected Releases


Description (partial)

Installation of 6.2.3 CRS SMU for CSCvo66339 fails with API version mismatch error.
This issue is specific to 6.2.3 SMU, specifically for CRS SMU for CSCvo66339.

Following is the snippet of error observed during CRS SMU installation for CSCvo66339: 
Error: Cannot proceed with the activation because of the following API incompatibilities:
Error: Checks failed for CRS-SC-B
Error: 1 API consumers with incompatible producers.
Error: Impacted card(s) CRS-SC-B:
Error: requires (V3.7)
Error:    Suggested steps to resolve this:
Error:     - check the installation instructions.
Install operation failed

This issue would be observed during installation of CRS SMU for CSCvo66339.
Installation of CRS SMU for CSCvo66339 fails because of the error described in the symptoms section.
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Bug Details Include

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