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Cisco Bug: CSCvt58284 - LDAP Search Configuration page content lost if Primary Server or the network connectio possess issue

Last Modified

Jun 18, 2020

Products (1)

  • Cisco Unified Communications Manager (CallManager)

Known Affected Releases

11.5(1.18900.80)

Description (partial)

Symptom:
LDAP Search Configuration page content lost if Primary Server or the network connection or server IP possess issue

Conditions:
1)Login to CCMAdmin.
2)Post adding Directory as UC Service via User Management->User Settings->UC Service.
3)Access the path System->LDAP->LDAP Search. Post filling required fields, including enabling LDAP Search for enterprise users through UDS -Enable user search to Enterprise Directory Server ,click on Save button.

For either of the reason like Primary Server(UC Service Directory ) is down or network is unreachable or Server IP has problem, after click on save button page content is lost with message-"Failed to connect to Primary, check the server IP or the network connection"
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Bug Details Include

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  • Status
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