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Cisco Bug: CSCvt57304 - Jabber with MRA and Finesse cannot be used on the same client machines

Last Modified

May 16, 2020

Products (9)

  • Cisco Unified Contact Center Express
  • Cisco Unified Contact Center Express 12.5(1)
  • Cisco Unified IP Interactive Voice Response (IVR) 11.6(1)
  • Cisco Unified Contact Center Express 11.6(2)
  • Cisco Unified Contact Center Express 12.0(1)
  • Cisco Unified Contact Center Express 11.6(1)
  • Cisco Unified IP Interactive Voice Response (IVR) 12.0(1)
  • Cisco Unified IP Interactive Voice Response (IVR) 12.5(1)
  • Cisco Unified IP Interactive Voice Response (IVR) 11.6(2)

Known Affected Releases

11.6(1) 11.6(2) 12.0(1) 12.5(1)

Description (partial)

Symptom:
When Jabber over MRA and Finesse are on same machines, there are issues.

Conditions:
Jabber with MRA and Finesse  on the same client machines
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Bug Details Include

  • Full Description (including symptoms, conditions and workarounds)
  • Status
  • Severity
  • Known Fixed Releases
  • Related Community Discussions
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