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Cisco Bug: CSCvt56528 - Core dump analysis failing on CUIC server because of the missing path variable.

Last Modified

Jul 21, 2020

Products (5)

  • Cisco Unified Contact Center Express
  • Cisco Unified Contact Center Express 11.5(1)
  • Cisco Unified IP Interactive Voice Response (IVR) 11.6(1)
  • Cisco Unified IP Interactive Voice Response (IVR) 11.5(1)
  • Cisco Unified Contact Center Express 11.6(1)

Known Affected Releases

11.5(1) 11.6(1)

Description (partial)

Symptom:
Unable to analyze the core files generated using the command utils core active analyze <Core file name>.

Failing with error:
The executable retrieved is null
Aborting command, unable to find executable

Conditions:
When using the command utils core active analyze <Core file name> to analyze core generated on CUIC 11.0/11.5/11.6, it fails with the following error:

The executable retrieved is null
Aborting command, unable to find executable
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Bug Details Include

  • Full Description (including symptoms, conditions and workarounds)
  • Status
  • Severity
  • Known Fixed Releases
  • Related Community Discussions
  • Number of Related Support Cases
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