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Cisco Bug: CSCvt56022 - CRES: Envelopes doesn't allow password when SameSite cookies is enabled on Chrome 80

Last Modified

Jun 04, 2020

Products (1)

  • Cisco Registered Envelope Service

Known Affected Releases


Description (partial)

Users are unable to login to their CRES email accounts when opening an encrypted envelope. The password text box is not available and is replaced with "You must have cookies enabled to log in."

Using Google Chrome browser with flag -> SameSite by default cookies set to enabled.
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Bug Details Include

  • Full Description (including symptoms, conditions and workarounds)
  • Status
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