Guest

Preview Tool

Cisco Bug: CSCvt55999 - CVP 12.5 Install and Upgrade Guide Missing Certificate Import Instructions

Last Modified

Aug 24, 2020

Products (1)

  • Cisco Unified Customer Voice Portal

Known Affected Releases

12.5(1)

Description (partial)

Symptom:
Customer will see "The requested page cannot be displayed. Contact the System Administrator if the problem persists." when attempting to manage the Smart Licensing for CVP 12.5.  The WSM logs will show java.security.cert.CertificateException errors.

Conditions:
CVP 12.5 when attempting to manage Smart Licensing from NOAMP.
Bug details contain sensitive information and therefore require a Cisco.com account to be viewed.

Bug Details Include

  • Full Description (including symptoms, conditions and workarounds)
  • Status
  • Severity
  • Known Fixed Releases
  • Related Community Discussions
  • Number of Related Support Cases
Bug information is viewable for customers and partners who have a service contract. Registered users can view up to 200 bugs per month without a service contract.