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Cisco Bug: CSCvt54476 - Cisco DNA Center 1.3.3.3- Device deletion failed due to failure to remove entry from igmpnrsettings

Last Modified

Sep 03, 2020

Products (1)

  • Cisco DNA Center

Known Affected Releases

DNAC1.3.3.3

Description (partial)

Symptom:
Cisco DNA Center may fail to delete a device.  When using the Cusco DNA Center UI, from the Provision page while attempting to delete a device from Inventory, a pop-up error message indicating "Error while deleting device" may be displayed

The following error is recorded in the apic-em-inventory-manager-service log file when this error occurs:

20-03-19 19:08:40,863 |  ERROR | impleAsyncTaskExecutor-14 |  | c.c.e.i.impl.InventoryServiceImpl | Error while deleting device x.x.x.x. |
 
org.postgresql.util.PSQLException: ERROR: update or delete on table "igmpnrsettings" violates foreign key constraint "fk49a8c2318028e9a8" on table "igmpsnoopingsettings"

In 1.3.3.4, it has also been observed in some cases that devices in Inventory may be in a 'partial collection failure' state pointing to 'unknown error'.

Conditions:
This may occur in Cisco DNA Center 1.3.3.3 for access switches where igmp snooping is disabled.
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