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Cisco Bug: CSCvt50676 - N9K-C9504-FM-E becomes failed due to hal mem increase in when periodic techsupport collection run

Last Modified

Oct 03, 2020

Products (24)

  • Cisco Nexus 9000 Series Switches
  • Cisco Nexus 9516 Switch
  • Cisco Nexus 9396TX Switch
  • Cisco Nexus 93108TC-FX Switch
  • Cisco Nexus 9396PX Switch
  • Cisco Nexus 93120TX Switch
  • Cisco Nexus 93240YC-FX2 Switch
  • Cisco Nexus 93108TC-EX Switch
  • Cisco Nexus 9332C Switch
  • Cisco Nexus 9504 Switch
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Known Affected Releases

14.2(3.246) 14.2(3l)

Description (partial)

Fabric modules N9K-C9504-FM-E in SPINEs fails and results in loss of traffic via failed SPINE node

Periodic collection of tech support on spines via APIC policy or periodic tech support collection via NIA (Network Insight Advisor) APIC APP or periodic execution of "show platform internal hal l3  <>" command on the device would result in memory leak in HAL process. The problem is more severe on systems with heavy ECMP scale.

Reduce the duration of periodic tech support collection or collect when it is necessary
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